Who we are.
Family Air is a family owned and operated HVAC company proudly serving the upstate of South Carolina. We founded this company with three siblings and one guiding principle, ”Our Family, Treating You Like Family.”
What we believe.
We believe people deserve to be treated with respect, kindness, and honesty. This means we will never participate in shady business practices and that we will always operate with transparency and integrity.
What we do.
We strive to come up with creative solutions for our customer’s HVAC needs while maintaining a customer-oriented focus. This includes:
- Free 2nd opinions
- Fair pricing
- No hidden fees
- Flexible appointment hours
- No extra charge for weekends
- Wi-fi troubleshooting included with smart thermostat installs
How we do it.
We weigh every decision we make against one single question, “Is this how we would treat our own family?”. If the answer is no, then we’ll keep trying until we find a solution that we would feel confident providing to our own loved ones.